In a set of documents from the barista training, seen by BI and verified by Starbucks, employees are told to "leverage de-escalation tactics" if regular customers refuse to comply with the company ...
Starbucks under newly installed CEO Brian Niccol plans to close down its stores for three hours later this month in order to run a workshop for baristas that will further train them to make their ...
Starbucks store employees in the US will have to attend a three-hour training session later this ... handcrafted by skilled baristas," the description reads. The meetings will take place at ...
(WJW / AP) – More than 5,000 Starbucks baristas walked out of stores across the country on Christmas Eve as the coffee chain’s largest-ever strike continues, according to union officials.
Starbucks baristas' fast-growing unfair labor practice strike is expected to hit historic levels Tuesday as hundreds of stores nationwide prepare to join walkouts at the coffee giant. The ...