In preparation for any anger or conflict that could arise from this, Starbucks is conducting three-hour training sessions for employees. A set of documents from the barista training tells ...

Starbucks store employees in the US will have to attend a three-hour training session later this ... them — a small change that saves each barista valuable seconds when filling orders.

Starbucks is continuing to drive innovation in mobile retail with its announcement of an artificial-intelligence solution, which will act as a barista within customers’ mobile devices.