The scribbles on cups are part of a slew of changes orchestrated by Chief Executive Officer Brian Niccol to turn things around. Niccol, who started at Starbucks in September, is seeking to make the ...

Starbucks is asking baristas to write messages, names, and even smiley faces by hand on cups in the latest effort to make its ...

Brian Niccol, Starbucks' CEO, said mobile ordering meant staff weren't writing on cups, which affected the connection the ...

Kermit the Frog. Coffee puns like “thanks a latte” and “a matcha made in heaven.” Drawings of dogs, cats, birds and bees.

“Phew. Good thing you got a Trenta and not a ‘Treinta,’” one user joked, pointing out the incorrect spelling of the word ...

Starbucks' baristas are once again scribbling on customers' cups using sharpies for the first time since the pandemic.

Starbucks wants to make sure customers aren't caught up in counter chaos at busy times as in-store and mobile orders pile up.

Over the last few years, Starbucks has heavily emphasized making its cafés more efficient for customers on the go, aiming for shorter wait times in-store and encouraging the use of the Starbucks ...

Some Starbucks stores in the US will be installing “panic buttons” to help workers kick out customers who camp out in the store without buying anything. AFP via Getty Images “When triggered ...