This will mean manufacturers will need to revisit these agreements to identify, analyse and implement the Duty throughout each product’s distribution chain. Although the Consumer Duty may appear ...

"In sharing data, the initial contact, the adviser would conduct the assessment, and then share the findings throughout the distribution chain." A consequence of ensuring vulnerable customers ...

The Financial Conduct Authority (FCA)’s Consumer Duty principle, coming into force in July, will influence workplace pensions behaviour despite only being applicable for the retail financial sector, ...

the FCA introduced the UK’s Consumer Duty in July 2023 to set clearer and higher standards and attempt to get firms to focus on good consumer outcomes. In this analysis, financial regulatory expert, ...

Firms hoping the government’s call to boost growth through regulatory reform will mean cuts to consumer duty will be “disappointed”, MorganAsh has said. Last week, the government sent a lett ...

A fifth of advisers think sector progress against consumer duty outcomes has been a “waste of time”. And despite anticipating higher profits in 2025, advisers are worried about the impact of ...

Consumer duty is meant to force companies to put their customers’ needs first. This morning, business secretary Jonathan Reynolds made one of this government’s targets for deregulation clear ...