No Jitter1mon
Ask an Analyst: CX Trends in the Contact Center
No Jitter askedMila D’Antonio, Principal Analyst, Customer Engagement, Omdia for her thoughts on the year that was and the year that will be – with respect to AI, the contact center and customer ...
CMS Wire3mon
Customer Experience
Explore the dynamic world of Customer Experience (CX) at CMSWire. Stay updated with the latest news, expert advice and in-depth analysis on customer-first marketing, commerce and digital ...
Government Technology2d
New York to Unveil First-Ever Customer Experience Report
The state of New York’s inaugural Chief Customer Experience Officer Tonya Webster was appointed to shape the method, style and efficiency of government interactions. This week, the state is reporting ...
Business Wire1mon
Transmit Security is Recognized as a Leader in Customer Identity and Access Management by a Leading Analyst Firm
customer experience, and operational efficiency. With confidence and trust in customer digital identities, businesses can protect users, meet compliance, and enhance service quality, which are all ...
No Jitter1mon
Ask an Analyst: 2024 Trends in the Contact Center
No Jitter askedMila D’Antonio, Principal Analyst, Customer Engagement, Omdia for her thoughts on the year that was and the year that will be – with respect to AI, the contact center and customer ...