The enormous salary Walmart's best store managers can now earn Starbucks is training staff how to de-escalate conflict after ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

The coffee giant has been slashing perks and simplifying its offerings in an effort to reduce wait times and other key ...

Starbucks store employees in the US will have to attend a three-hour training session later this ... them — a small change that saves each barista valuable seconds when filling orders.

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Starbucks under newly installed CEO Brian Niccol plans to close down its stores for three hours later this month in order to run a workshop for baristas that will further train them to make their ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks ' new Indian-origin ... getting to know the company - including earning a barista certification, which requires 40 hours of training in stores. He also discussed how he plans to continue ...

Selcuk Acar / Anadolu via Getty Images Shares of Starbucks rose Tuesday as its striking baristas were expected to return to work on Wednesday. Its union has demanded a higher minimum wage and ...