The coffee giant is reversing a policy that had allowed open access to its cafes, in a push to improve store environments.

Starbucks' new CEO alluded to making a change after admitting customer experience had slipped and profits dipped.

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men waiting for a meeting.

Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms,” the company said. The code of conduct will be displayed inside

Starbucks is ending its open-door policy, and will start requiring people to be paying customers to hang out in stores and use restrooms.