Starbucks is asking baristas to write messages, names, and even smiley faces by hand on cups in the latest effort to make its ...

The coffee giant is trying to make its stores more inviting by adding more comfortable chairs and serving coffee in ceramic ...

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks will be installing “panic buttons” at a number of locations to help staff non-confrontationally kick out customers ...

Starbucks said Friday it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to ...

The coffee shop giant’s CEO said that the company’s “size and structure can slow us down” and there will be job eliminations ...