Agentic AI combines with the Genesys Cloud platform to unlock a hyper-personalized, scalable customer experience ...

Moveworks is expanding its strategic alliance with Microsoft to enable the use of Moveworks as an agent within Microsoft 365 Copilot and Microsoft Teams.

Unlock the future of innovation and knowledge management at the KM & AI Summit in Scottsdale, Arizona, March 17-19, 2025 ...

Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX), is debuting Talkdesk AI Agents for Retail, providing agentic AI capabilities that bring autonomous, ...

Achieving this AWS Competencies in Government and Education differentiates MicroStrategy as an AWS Partner with essential skillsets to meet mandates, reduce costs, and increase innovation for ...

AppOmni, a leader in SaaS security, announced new policy compliance checks to help U.S. Federal Government agencies comply with the mandate from Cybersecurity and Infrastructure Security Agency’s ...

Analog Informatics Corporation (AIC), a pioneering force in patient engagement, reputation management, and scheduling solutions for healthcare organizations, is officially launching out of stealth ...

Innovorg has recently helped a leading global internet content provider radically improve their technical training and workforce development strategy.

Gain was an enormous help in the digital transformation efforts and the challenges their clients faced when dealing with legacy systems.

Knowledge gaps are a moving target, and companies must institute continuous improvement procedures to keep up. Numerous avenues exist for detecting knowledge gaps, including employee assessments and ...

Northern Light Group, an enterprise knowledge management platform for competitive intelligence and market research, announced a $23 million growth investment by LoneTree, a New York-based growth ...

From the rise of AI agents and agentic AI systems to hyper-personalization and the transformation of customer experience, the ...