Customer engagement has undergone a transformative journey, driven by technological advancements, shifting consumer ...

CS Index Report from Gainsight and Benchmarkit Explores Expansion of CS Beyond B2B Tech, with AI and Digital Tools Playing ...

Recognition reflects deep customer trust and Salesloft's ongoing commitment to driving results ATLANTA, Jan. 13, 2025 /PRNewswi ...

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Ongoing optimization through regular model retraining and performance monitoring ensures that intelligent customer service ...

In 2025, brands need to tap into the loyalty momentum effect and expand on traditional ways of rewarding loyal customers.

Clermont has been hiding a local gem, the Cat Café. This unique lounging experience allows guests to sip crafted beverages ...

The phrase "the consumer is the king" has evolved from a marketing slogan to a powerful business philosophy that governs ...

While PE excels at financial and operational restructuring, firms sometimes overlook the strategic imperatives required to ...

This partnership enabled Mannings to harness cutting-edge AI technologies, driving smarter customer targeting, more efficient ...

Backbase , the pioneer in Engagement Banking, has announced that its customer, An Binh Commercial Joint Stock bank (ABBANK ), has successfully launched a new business digital banking platform – ABBANK ...

AI avatars started integrating within business models that sharply cut through the hassle of client interaction. These power-enabled digital personalities can be used to consider very human-like ...