Starbucks is asking baristas to write messages, names, and even smiley faces by hand on cups in the latest effort to make its ...

Starbucks wants to make sure customers aren't caught up in counter chaos at busy times as in-store and mobile orders pile up.

Starbucks is to install panic buttons for staff as it cracks down on customers who sit in its shops or try to use its ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

The coffee shop giant’s CEO said that the company’s “size and structure can slow us down” and there will be job eliminations ...

Starbucks said Friday it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to ...

Starbucks is reportedly testing new strategies to manage customers who frequently visit the coffee chain without making ...

Starbucks announces a decline in same-store sales but beats earnings expectations. CEO Brian Niccol shares plans for recovery ...

Starbucks has reported better-than-expected sales in its fiscal first quarter as some of its turnaround efforts start to take ...