Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Nance's slam experience was leaned on Thursday night inside Rocket Mortgage FieldHouse at the Cavs-Hawks game. Nance judged a halftime dunk contest during the break in action.

Hopes are beginning to fade for 64 people on board the doomed American Airlines flight which crashed into the Potomac River on Wednesday night.

Hopes are beginning to fade for 64 people on board the doomed American Airlines flight which crashed into the Potomac River ...