I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...

ERP vendors often start off as cross-industry application providers but, in time, they will become interested in developing industry-specific vertical applications. Zoho recently discussed their goals ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Explore the top productivity tools that can help small business owners manage projects, communicate effectively, handle ...